Free guide — local business owners

Reply Like an Owner: 14 copy-paste review replies

Your next customer reads your reviews, and your replies, before they call. Here’s exactly what to say to every one. Fill in the brackets, post, done.

Five-star replies for regulars, first-timers and when they name your staff
Three- and four-star replies that turn “fine” into “I’ll be back”
One- and two-star replies that stay calm and win over the next reader

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